Google PANDA, What's new ?

Panda, farmers & co




Google Panda is perhaps the most significant algorithm update to ever hit the Internet… yet. It’s been a month since Google rolled out the new algorithm and it’s still one of the hottest topics in the SEO world. This isn’t surprising, though, because the update practically reshaped the search landscape.
According to Google, the new algorithm is intended to improve search quality – Panda is aimed at eradicating duplicated content, low-quality articles and pages with worthless information.
Millions of pages in just about every topic area took a dramatic drop down the search results. Content farms are the main target, but in the process of filtering out content farms, several high quality sites were also affected. To add insult to injury, many of the high quality affected sites do their own SEO and are clueless as to how to fix the damage.
The website Mahalo.com, a massive information resource, has been practically squeezed out of Google’s organic search rankings. As a result, Mahalo reported a 10% employee reduction.
While a massive number of websites have been scurrying to get their lost rankings back, some have used Google Panda to their advantage. Some unaffected sites announce traffic increase of about 10% ever since Panda’s release.
All this commotion over Google Panda and its impact over search results bring us back to one of the most basic ingredient of online marketing: high quality, compelling and relevant content.
If your Google search positioning suddenly dropped like a stone, don’t hit the panic button just yet. There are ways to redeem your website and get back in the game.
1. Check if Panda is the culprit.
Panda was rolled out on February 24th, so if your rankings plummeted before or much later, the reason could be something else. Check your analytics before you blame the new algorithm.
2. Look at each of your site’s pages.
Google Panda looks at individual pages for low-value, scraped or shallow content. Therefore, you can easily find out where to start the site revamp by looking at pages that have performed terribly since the algorithm change.
3. Create original, interesting and deep content.
It only makes sense to re-evaluate your site’s content and do a content overhaul. The basic SEO rules are still the same. Create great content – the kind you’d like to read online. Authoritative, useful and unique content always wins. If you think content that simply rotates around keywords work, you couldn’t be more wrong because that is exactly what Google Panda wants to eliminate. Do what’s necessary to have content that’s valuable to readers.
4. Remember, Google Search is not the ONLY source of traffic
Google has somehow bent the Internet and everything in it to its will. This brings us to one vital peace of advice: don’t depend solely on a third party business model, e.g. Google. Otherwise, you’re bound to fail at one point or another.
Google continually aims for: making its users happy, not content makers or website owners.
Also, Google always points out the need to establish a brand, not a website. This is why the search engine tends to support established brands.
Considering the above tip, your next step should be generating strategies that will take your eggs out of Google’s search basket. Here are invaluable techniques to help you start.
  • Social media
Facebook and Twitter are effective destinations for social media advertising. What’s great about social media is that you have the opportunity to directly interact with existing and potential customers. Just note that this isn’t meant to boost your search engine rankings because Facebook and Twitter aren’t really ranking factors.
  • Alternate Search Engines
Let’s not forget there is 100’s of other search engines that generate good amounts of traffic and often it is much easier to include your site and optimize for these engines. We’ve always been told to not put our eggs in the one basket, making sure your site is listed in the other hundred plus search engines is the most effective way of “spreading your egg’s”.
  • Paid search
If ranking high organically is difficult, try Yahoo Search Marketing, especially if you have enough funds for it. Search marketing is an effective alternative for driving Web traffic.
  • Google Images and News
While this still falls under the reigns of Google, being included in these destinations doesn’t depend on organic traffic. Include alt tags for your images so that Google can identify them and your photos will be optimized. News sites or blogs have a good chance of being optimized on Google News, so make the most of this feature to drive good traffic.
  • E-mail and Newsletter
E-mails provide a direct line to customers or site visitors, while newsletters feature top deals or news. Both these platforms are good non-Google methods of improving traffic.
Panda is yet to effect 100% of the world wide web, for the lucky few you may want to look at employing some of the above points to secure your alternate sources of traffic.

GOOGLE PANDA IN EUROPE :
The major upgrade of Google algorithm named Panda is quite a household, but also damage the U.S. (collateral damage necessarily exist). She arrived shortly in Europe.
Matt Cutts and Maile Ohye have said at the SMX West in San Jose.
If like me you have not had the chance to attend, their remarks were published on Searchengineland.

Block content of poor quality:
I totally agree with the principle, and I hope that Google will one day limit the presence of spammy pages in its index. But when I read:
Personal transcript: Pages to low content (eg creating a category just yet fed into a website, or unanswered question on a community site, etc..) MUST be indicated by a meta tag or robots.txt NOINDEX.
The worst is when Matt and Maile stated that if upstream penalty, it was not the individual pages that would be affected, but the whole site!
Exceptions would be made on very large sites. ...
My perception and thinking hot:
Google does not use its bandwidth for nothing and requires us to do upstream work of sorting. Bah holds is easy ...To get some competitors (community sites), I could get spammed with hundreds of pages each containing a small question formulated in such a way that nobody would respond.If you have decided to launch a "little website" showcase. Make sure to shield your pages of text, from the start, otherwise the trap while you just born.White Hat cloackingWhen customers have a delusion of Full Flash site (and yes, there), a method of referencing is to replicate the entire site in HTML. There is no will to deception, the goal is just to provide Google with a language he can read.
Well gentlemen fans of Flash, you'll go to the door if you use this technique! Matt is adamant about that. According to Google, and cloaking whitehat are words that can not go together. In summary, if the cloaking is detected, your site will suffer penalties.
Frankly, I still very strongly advised our clients to make Flash websites for lots of reasons (SEO, accessibility, etc.). But I find strong coffee to see a site penalized for the simple reason that Google has still not managed to extricate himself with Flash technology.
Basically, the Flash content is definitely dead.
Link buildingNothing new. If you want to get links, make interesting content. Of course, I completely agree. But when it comes from the mouth of Matt, I always wonder what lies behind the words he utters.
Links from press releases:"These links do not pass pagerank, but if a reporter reads the article and in fact it even included links to count."
So here we are in the "Google language" perfect. I understood nothing.
I'm going to extrapolate.
If you have a link to an AFP dispatch, it does not transmit anything. If a journalist is reading this mail then did an article built (yes, I know, it's rare, usually they are followers rather copy / paste), and there, count the links (if in fact what is rare outside of its own internal links to pages ...).
In this regard, I had a good laugh at seeing a tweet DuplicateLeaks
So, as editors of publishing sites can rest assured, if their content is unique and well written, it will be indexed, and the authors will benefit from links submitted (phew).
Buying linksRhôôô, it makes you 1000 times that Matt says it's wrong.
Tags in the field.It seems (finally) that Google realizes that spammers use this feature of the algorithm.Do not worry, he does it ...
The spam report and request for re-examination.A spam report has 4 times more weight than spam found manually (?) Because it comes from a user who really tried. Hey, I thought that spam report came only competitors
Google will try to be clearer in the messages that announce a violation of the guidelines.
For requests for reconsideration, if the penalty is algorithmic, it is useless, you just wait and fix a new crawl. If the penalty was imposed manually, it can be lifted manually in less than a week (it's true, I lived).
What else?Other topics are covered, I'll let you dig for yourself.
PendingWell until the panda arrives in our lands, we are left to hope not to be part of collateral damage. Matt said himself that changes in the algorithm is not perfect.

How to start a Social Media strategy


If you’re a small or medium-sized business, social media is likely a topic that raises many questions. “What is social media? Isn’t it free? How do I use it? Does my company need it? Where do I begin?” These are all questions that we’ve heard over and over again, and the answers are always simple.
Social media can be used by companies as a free-form of marketing and promotion. It’s a way to communicate messages to the general public and create a dialogue between a business and a consumer base. You can build company pages on social networks such as Facebook and Twitter quite easily, however, getting people to actually listen to your messages is an entirely different animal. Twitter is now averaging roughly 50 million tweets per day. That’s 600 tweets per second.  Overwhelming, isn’t it? But if your business isn’t in the social media sphere, you’re probably missing out. Some businesses see incredible results using social media marketing, while others see very little difference at the end of the day. This is due, in part, to the nature of your business AND how effective your social media skills are.
If you’re a business that sells products or services to the public, social media is a great marketing tool that can very easily impact your sales. However, if you’re a B2B company or are selling products or services to retailers or distributors, social media will most likely have little impact on your sales. This doesn’t mean that you shouldn’t be actively involved with social media, because it still serves as a great tool for brand awareness. However, don’t expect bottom-line results.
The other part of this whole debate is the effectiveness of your social media skills. Not only is it important to build a relevant following, but companies must build a network of followers that will listen to your messages and even pass them along to their own followers. The companies that use social media with success find that the less you talk about your own business, the more your followers will take up an interest in you. The best social media strategies offer followers a mix of informative and relevant messages on your industry, links to articles, an occasional message about your company, and of course adding a humor element never hurts. Social networks are also a great launching pad to get the word out on any contests, promotions, or sales that you’re having.
Here are some key statistics provided by iStrategy2010:
  • 79% of the Fortune 100 are present and listening, using at least of one of the main social platforms to communicate with their customers.
  • 20% of Companies are using all four of the main social technologies (Twitter, YouTube, Facebook, and Blogs)
  • 82% of the Fortune 100 update and engage with customers on their Twitter account per week.
  • Fortune 100 Companies on average post 3.6 wall posts to their Facebook page per week
  • 50% of the Fortune 100 have a YouTube account and upload 10 videos on average a month
At the end of the day, converting your social media followers into customers is not an easy task. It takes time, patience, a blend of excellent and relevant content, and a great social media strategy. Rome wasn’t built in a day, but if you have an interesting company or business and utilize your social media efficiently, you’ll see results!  If social media is a marketing tool you want to utilize but don’t necessarily have the time or resources for, there are great resources and experts out there who can help you develop a customized social media strategy and launch/manage your campaign.




Good social media experience.

Facebook en chiffres, étonnant !!!, Facebook incredible statistics !!!

English version of the post, follow the link below :




Facebook est devenu un monstre



Facebook est devenu un monstre.

Aux États-Unis Facebook a dépassé même Google en termes de trafic.

Ci-dessous j'ai recueilli des statistiques étonnantes sur Facebook mise à jour il y’a peu de temps.

Si vous aimez ce post, s'il vous plaît partager le s'il vous plaît avec vos amis!

Plus de 500 millions d'utilisateurs actifs

L’utilisateur moyen possède 130 amis

Les gens passent plus de 700 milliards de minutes par mois sur Facebook

Il y a plus de 900 millions de sujets sur lesquels les gens interagissent entre eux (pages de communauté, les groupes, les événements etc.)

En moyenne les utilisateurs créent 90 pièces de contenu chaque mois

Plus de 30 milliards de pièces de contenu (liens web, nouvelles, billets de blogs, notes, albums photo, etc.) sont partagées chaque mois.

Plus de 70 traductions de Facebook sont disponibles sur le site

Environ 70% des utilisateurs de Facebook sont en dehors des États-Unis

Plus de 300.000 utilisateurs ont aidé à traduire le site par l'application traductions

Plus d'un million de développeurs et d'entrepreneurs de plus de 180 pays travaillent directement ou indirectement sur Facebook

Chaque mois, plus de 70% des utilisateurs de Facebook utilisent des applications de Platform

Plus de 550.000 applications sont actives actuellement sur la plateforme Facebook

Plus d'un million de sites web ont intégré à la plateforme Facebook

Plus de 150 millions de personnes s'inscrivent sur Facebook via des sites Web externes tous les mois
Il y a plus de 200 millions d'utilisateurs actifs en train d'accéder Facebook via leur mobile.

Les gens qui utilisent Facebook sur leur mobile sont deux fois plus actifs sur Facebook que les utilisateurs non-mobiles.

Il y a plus de 200 opérateurs mobiles dans 60 pays à déployer et à promouvoir les produits mobiles Facebook

Tout le contenu ci-dessus provient de facebook page de presse.

Les statistiques  ci-dessous sont d'ailleurs sur le web :

Plus de 80% des entreprises utilisent Facebook aujourd'hui.
Facebook a plus de 1700 employés

Facebook est évalué à entre 7,9 et 11 milliards de dollars (en augmentation).

Facebook est un phénomène international: 70% des utilisateurs de Facebook vivent en dehors des États-Unis.

Il y a plus de 3 millions de pages actives  Facebook.

Plus de 20 millions de personnes sont fans de pages sur Facebook chaque jour. 
L'utilisateur moyen passe plus de 55 minutes sur Facebook par jour.

Les femmes ont 55% de messages en plus sur leur mur que les hommes.

Plus de 6 milliards de minutes sont passées sur Facebook chaque jour.

Plus de 3 milliards de photos sont téléchargées sur Facebook chaque mois.

Les États-Unis est le pays N°1 avec la plupart des utilisateurs de Facebook :  143.583.400 utilisateurs. (Via CheckFacebook.com)

 26,22% des Internautes sont actuellement utilisateurs de Facebook. (Via CheckFacebook.com)

Plus de 250 applications ont plus d'un million utilisateurs actifs par mois.

Facebook a plus de 45 millions de groupes d'utilisateurs actifs.

Plus de 30 milliards de pièces de contenu sont partagés sur Facebook chaque mois.

Texas Hold'em Poker est actuellement le plus de fans avec 26.973.501. Via la page Facebook Statistiques Classement par allfacebook.

Static FBML est l'application la plus populaire de Facebook avec plus de 95.294.450 utilisateurs par mois. (Cependant, cette application ne peut plus être téléchargée.) Facebakers Via stats Facebook.


Si Facebook était un pays, il serait le troisième pays dans le monde.




Ten Entrepreneurship Rules for Building Massive Companies

A really interesting article from a "PRO", Reid Hoffman.
Last week I gave a talk at South by Southwest, and in it I shared my top ten rules for entrepreneurship. They are borne from my experiences starting companies and partnering with great entrepreneurs in Silicon Valley as an angel and a venture capitalist. I hope they prove to be useful to you. If you are an entrepreneur and have other rules you live by and want to share with others, please post your thoughts in the comments field.
Rule #1: Look for disruptive change.
If you’re about to start on a new venture, ask yourself: What is becoming possible or necessary that wasn’t possible before? Is a new product or service able to take over an existing market or create a new market? When I co-founded LinkedIn the tech industry was in a deep depression. I looked at all the opportunities created by the Internet and had the idea that eventually everyone would need a professional profile online. The disruption was that people were able to directly reach the best candidates rather than hoping for responses from a listing in the paper or an ad on a Web site.
Rule #2: Aim big.
Regardless of whether a start-up is targeting a big idea or a small one, it will still require the same amount of blood, sweat and tears—so aim big! What is “big?” It is a new product or service that creates or dominates a significant market.
Rule #3: Build a network to magnify your company.
People tend to think that behind every great start-up is a single entrepreneur with a whiz-bang idea. The reality is great companies are built by a number of people with talent who are surrounded by amplifying networks. The most successful entrepreneurs bring in advisors, investors, collaborators and early customer relationships.
Rule #4: Plan for good luck and bad luck.
You should always assume you will have both good luck and bad luck with your new company. Good luck is not as simple as “it worked out.” Rather, this is when you discover a great opportunity and can quickly shift to go after it. Bad luck is what happens when your first idea doesn’t work. It doesn’t mean failure; it means you need to pursue plan B.
Rule #5: Maintain flexible persistence.
Very often entrepreneurs are given conflicting advice: “Be persistent! Stay committed to your vision!” or “Pivot on key data! Know when to change!” The challenge is to follow them both, but know which advice is most appropriate for which situation. You must know how to maintain flexible persistence.
Rule #6: Launch early enough that you are embarrassed by your first product release.
With my first startup, Socialnet.com, it took us nine months to launch the first product. That was a disastrous mistake. We wanted to have all the detailed functionality right away, including social controls to people could decide to connect or not with the people in their networks. We wanted everyone to “Ooh” and “Aaah” about how terrific the product was. We wasted a bunch of time and it put us months behind on more important problems that needed to be solved, such as how to get our product in the hands of millions of people. From that I learned, if you are not embarrassed by your first release, you’ve launched too late!
Rule #7: Aspire, but don’t drink your own Kool-Aid.
Target excellence, but be very careful about blind trust or belief in your theories. It is important to launch as early as you can in order to learn how your customers use your product or service. It is equally important to identify metrics that tell you if your aspirations and vision are on target. You should also get feedback from your network in order to iterate or pivot on the target, the product and/or the service. In other words, maintain your aspiration but always look for good perspective on how you are doing. It is very easy for creative innovators to get caught up in their own story rather than learning where they should be headed.
Rule #8: Having a great product is important but having great product distribution is more important.
I meet a lot of entrepreneurs who think the best product is the most important thing and that the best product should always win. What a lot of people fail to realize is that without great distribution, the product dies. How will you get your product in the hands of millions or hundreds of millions of people?
Rule #9: Pay close attention to culture and hires from the very beginning.
Your first hires set your culture, so make them good ones. These first people hire the next people and so on. The old wisdom was that you needed people with a decade more of experience in your start-up. The things a smart person learned a decade ago won’t help you now – you’re doing things that have never been done before, and the world and the competitive landscape are changing at hyper speeds. What you really need are people who can learn fast.
Rule #10: Rules of entrepreneurship are guidelines, not laws of nature.
Do not pay too much attention to rules set by other people. Entrepreneurs are inventors. They are successful when they make something work for the very first time. Sometimes in order to make something work, you will drive over the guardrail of one of these rules. Entrepreneurs sometimes just make new rules.
-Reid

Reid Hoffman is Co-Founder and Chairman at LinkedIn and a partner at Greylock Partners. He is a member of the founding team at PayPal and has been an angel investor and adviser to dozens of organizations including Facebook, Zynga, Flickr and Last.FM. He currently serves on the boards of LinkedIn, Zynga, Shopkick, Kiva.org and Mozilla. His complete profile can be found at www.linkedin.com/in/reidhoffman.

5 Reasons Why SEO Is Essential To Your Success

Search Engine Optimization is a vitally important component of any webmaster or internet marketer’s strategy for success. For the individual with a single website or larger business trying to expand into web promotions and gain business leads and sales online, SEO is a key fundamental asset that your web properties needs to get noticed. There are 5 important reasons why SEO is vital to your online success.
1. The Internet is a World Wide Marketplace
In conventional forms of marketing your audience is generally restricted based on factors such as time, location and type of buyer. However when marketing in the online world these hindrances are not as powerful because the world wide web is theoretically available on a virtual 24 hour basis to anyone with internet access. As well, individuals worldwide are increasingly accessing the internet on a variety of mobile devices that makes the potential audience for business grow each day.
Therefore the potential reach of your audience has no boundary or time limitations that can compare to something like buying ads in a particular newspaper within a particular city. Only subscribers to that publication in that city will ever have a chance to see your ad. If your website is properly optimized so search engines rank you highly, customers from all over the world who want what you have can find you much easier.
2. Web Marketplace Competition
As every year passes more businesses are setting up an internet presence with a website that is professional optimized to draw traffic from search engines. Even if your company has a website, but fails to invest in the search engine optimization that is required to have an audience find your business you’ll be leaving a substantial market share of customers on the table for other intelligent web marketers in your business sector to capture.
3. The Potential for Capturing Long Term Leads
A website optimized to bring in visitors on a consistent basis opens up a whole new world of lead generation possibilities. With the advent of social web marketing and traditional email marketing, leads can be captured on a continuing basis once the foundation of SEO and traffic generation has been established. This can translate into a targeted list of opt-in leads that is even more potent in terms of building trust, loyalty and increased sales.
4. Limited Costs of SEO and Getting Results
When compared to other forms of traditional marketing, SEO offers possibly the lowest costs compared against the market reach possibilities. An initial investment of professional SEO services along with a continuous plan of SEO maintenance is all that is needed to establish a web presence that is effective and consistently gets products and services in front of targeted potential potential customers.
5. GEO Targeting and Local Search
Individuals often search for local or region specific services and products. When you search for a particular business from your location the search engines can very closely pinpoint the location of your IP address and deliver results including maps and addresses that match your particular locality or city. So having your website search engine optimized is important so your listing appears near the top of results for local business searches that people make every day.

What SEO Increase is Important?

Search engine optimization has taken on so many different meanings over the years and it is hard to put your finger on one single definition to best describe it. To some companies and businesses it means very different things depending on what a company’s online goals are.
Here are some different areas of measurement that other businesses look at when confronting SEO measurement:
Increased Traffic - Search engine optimization is the process of creating inbound streams of targeted web traffic. It is important to acknowledge increased traffic numbers from search engine optimization along with any other measurement tools that you are using.
Increase Visibility - Increased visibility is also an important byproduct of conducting any search engine optimization campaign online. In essence, SEO & SEM is really designed to increase a business’s visibility online while improving their chances of sending visitors to their website.
Increased Links – Increased links is the holy grail of link building and SEM, but some businesses simply want to increase the number of links regardless of what they do or where they sit. This typically occurs for companies who already have a strong online presence and simply want to maintain that presence by keeping their link building efforts moving forward.
Increased Branding - With strong online branding being such an important part of today’s online business world it is important to some people to just proactively brand their company or business. Building up their company name is really the most important thing to them when it comes to search engine marketing. Good solid branding can often times cover all of the points mentioned above when done correctly.
Increased Sales - Increased sales is most likely the goal for many who conduct online SEO, but it is important to realize that there are certain steps that need to be in place prior to seeing an increase in revenues. Your website needs to be positioned 100% for this to happen how you would like it to and you have to have some sort of brand recognition behind your name.
There are different stages when it comes to search engine optimization and it is important to understand that different things can occur from a properly executed search engine optimization campaign.

Facebook’s Diversification Drives Continued Growth - eMarketer

Facebook’s Diversification Drives Continued Growth

Site evolves into all-purpose web destination for messaging, video-sharing, gaming and mo


Facebook, the largest social network in the US as well as the world, has been adding members at a rapid clip for the past two years. While that growth will moderate now that the social network is reaching a saturation point among many age groups, it will continue to gain audience for the foreseeable future.













s well as the wo

We estimates that 132.5 million people in the US will be users of Facebook this year; by 2013, that number will increase to 152.1 million.

“Facebook’s recent successes—and its future prospects—are intrinsically connected with the site’s diversification,” said Paul Verna, eMarketer senior analyst and author of the new report, “Facebook Users: The Juggernaut Rolls On.” “What started out as a pure-play social network has evolved into an all-purpose destination that is beginning to replace email, instant messaging, video sharing, gaming and other activities that were otherwise scattered across unconnected venues.”

US Facebook Users, 2009-2013 (millions and % change)

This growth will be driven primarily by increased Facebook use among older boomers and seniors. At the same time, teens and young adults will remain the site’s most active and engaged age groups. Compared with other age groups, they show extremely high penetration rates, spend more time on the site and have more friends in their networks.

US Facebook Users by Age, 2009-2013 (% of internet users in each group)

The 18-to-44 age segment represents the largest demographic slice, 56.7% of Facebook users, and is a key target for marketers.

“With so many options to promote their brands on Facebook and its partner sites, marketers have little choice but to formulate a cohesive social media strategy,” said Verna. “Whether they advertise on Facebook, seed viral content on the site, build their digital presence through branded pages, use the ‘like’ button in their own content or mine data from users’ newsfeeds, marketers have a wealth of methods for monetizing the massive Facebook audience.”


The full report, “Facebook Users: The Juggernaut Rolls On” also answers these key questions:

  • How many people in the US are using Facebook?
  • What percentage of social network users are on Facebook?
  • Which demographic groups will drive Facebook’s growth?
  • How have Facebook features such as messaging, video-sharing, gaming and the “like” button enhanced its platform?

To purchase the report, click here. Total Access clients, log in andview the report now.


Zeitgeist 2010: How the world searched

Based on the aggregation of billions of search queries people typed into Google this year, Zeitgeist captures the spirit of 2010.




I like it !

Days of Double-Digit Growth in Social Network Users Are Over - eMarketer

Days of Double-Digit Growth in Social Network Users Are Over - eMarketer

Reaching a saturation point in some age groups

FBLI
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Social networking now reaches most internet users in the US and has become an integral part of their lives. Thanks to the rapid growth of Facebook, updating status, posting comments and sharing links with friends have become routine activities for millions of people.

eMarketer estimates nearly 150 million US web users will use social networks via any device at least monthly this year, bringing the reach of such sites to 63.7% of the online population. But the days of double-digit growth in users are over as social networking reaches a saturation point. By 2013, 164.2 million Americans will use social networks, or 67% of internet users.

“With fewer new users signing up, social network users will be more sophisticated and discerning about the people and brands they want to engage with,” said Debra Aho Williamson, eMarketer principal analyst and author of the new report, “US Social Network Usage: 2011 Demographic and Behavioral Trends.”

How about brands on Social Media ?


The Internet is now *Social*.   It is now organizing around people and connectedness.  The implications are grand, the value proposition nebulous, the future uncertain for Legacy Media, Brands and audience channel incumbents.   This article offers businesses and Brands investing in building their customer base on the Social Web a lens through which to interpret value and operate effectively in the new frontier.
The second Internet is about people and connectedness and it matters to brands
Let me get straight to the point: my thesis on the Second Internet is nothing new; I didn’t invent it, I’m not sure who did, but I need to articulate it one more time: the first internet was about websites and the second internet is about people and connectedness. This connectedness will change the way that we think about brands, the purpose and the procedure of how we spend advertising and marketing money, and the quantity and quality of data we use to make those decisions. First, a bit about connections.
Human connections are now enabled through websites which so fundamentally change the way that we behave that they deserve to be identified as a kind of new media. You know what I’m talking about: Facebook, Twitter, YouTube, LinkedIn and the dozens of other companies disrupting the first Internet and other businesses across multiple categories.  Moreover, these connections create a massive amount of data never before known in human history. The second Internet disrupts what were assumed to be laws of humanity like Dunbar’s number and has fundamentally changed the ways that people maintain relationships, organize themselves, overthrow dictatorships, and, although it seems a small disruption in comparison, make purchasing decisions. The connectedness of the second web is not just connectedness with other people, it’s the connectedness of people with ideas, people with movements, and just as easily, with brands. That last point should give you an idea of where I’m going with this.
Below I will share my observations on investment trends in Social Advertising on the Social Web and describe the implications of the shifting paradigm as a result of the second Internet and its organization around people. I often use Second Internet and Social Web interchangeably because as Mr. Zuckerberg is often quoted saying “We're building toward a web where the default is social.” If I had to guess, I’d say that he’s probably going to win the jargon battle here.
new media requires new metrics
Over the last 10 months I have talked to hundreds of Industry Stakeholders, including Brands, creative agencies, media agencies, PR agencies and SMB’s investing in Social Advertising and a presence on Social Web communication mediums like Facebook, Twitter, LinkedIn and YouTube. The goal of my hundreds of conversations was simple: using Steve Blank’s principles of customer development, I wanted to uncover the needs of customers spending money in the Social Advertising industry.  Later on I went to build the products that address those needs and develop a predictive model for investors looking to participate into the Advertising opportunity on the Social Web.
Several recurring themes came to light during my conversations. First, Brand advertisers and their various agencies were obsessed on sets of core metrics to quantitatively describe success in the nascent Social Advertising industry, and rightly so. These metrics include Video Views, Fans, Followers, Leads, Sales and Engagements, not to mention an explosion of secondary and dubious metrics like cost per creation of an avatar or cost per user generated video submission of a friend playing a prank on a friend.  Second, there was no consensus on which metrics were relevant or how they were to be measured.  Third, Brands were hesitant to shift more than 3-5% of ad spend to Social Advertising and this was primarily a result of having no core metric from which they could base their results like the analogous GRP in Television advertising.  With the explosion of social data, there had to be someway, in that mess of numbers to accurately answer the question “How are we doing?”   Like management guru Peter Drucker said, “If you can’t measure it, you can’t manage it.”
For social advertisers the first theme is a godsend. We’ve got data, our clients want data. Shit, we know how to put the square peg in the square hole. Now the later two themes are problems, but they are not problems without solutions. Turns out we’ve got a lot of square pegs, and maybe they’re color-coded, but they all fit, but they’re not all equally good. It is my hypothesis that the deeper integration of social with traditional agencies and the emergence of social-centric agencies will drive more consistent Social Advertising practices, consistent metrics, consistent measurement techniques, transparency, and ultimately trustworthy and higher ROI. Once this level is achieved, we will see a massive shift to Social Advertising spending in 2011 and beyond, likely more aggressive than predictions of even the most bullish Social Media Analysts.
Now the people meeting with me understood the Social Web, or at least, understood that they wanted to understand the Social Web. But for all the other people out there not meeting with me there’s one big hurdle: social media, marketing and advertising doesn’t mean spending money on media, it means spending money on being a media company.
from paying to paying to be
The tides have changed for Brand building. We are no longer in the world of leasing our customers on channels controlled by the Legacy Media, and pitching to them during and only during those brief moments. The connectedness of people on the Social Web has enabled Brands to leapfrog audience channel incumbents and create audiences of people interested in sharing similar experiences with Brands. You are no long paying a media company, you are paying to be one.
Television, radio, billboards and other Legacy Media made massive investments in infrastructure which they pay off using a lease-and-pitch model. If a Brand wants to tell consumers about its great new color of jeans, it must lease the advertising space and will be given one opportunity to pitch its new colored jeans to the audience and hope they convert some leased audience members into customers. Lease and pitch is a great way to make money as a media company. Unfortunately, it’s not a great way to connect with people and until recently, the only alternative was becoming a Legacy Media company yourself. Most companies making jeans don’t have the appetite to build radio towers, launch satellites, or run transoceanic cables. The second Internet is where this model begins to fail and where Brands will become media companies.
When a Facebook user clicks the like button and becomes a fan of a Brand, the Brand can publish messages into that user’s newsfeed on Facebook in perpetuity, or as long as the user remains a fan, both of which are a whole lot longer than the 30 seconds you get on TV. The same logic applies to Twitter followers and YouTube subscribers. When a user likes or follows or subscribes to a Brand on the Social Web, they are providing the Brand access to the most valuable audience channel, and leaving it up to the Brand to open up the lines of communication as little or much as a Brand manager sees fit. The reason I claim that this is the most valuable audience channel is because of data; if a brand starts to think of itself as a media company, then I can offer you concrete metrics to guide your brand boldly and profitably into a social media mini-empire.
The brands pivoting their advertising spend onto the Social Web do so for one of two reasons. Some of them are impulsive and want to join the bandwagon, but more often, they’ve found the metrics that answer confidently the question “How are we doing?” The primary metrics for calculating return on audience channel infrastructure investment are earned media value generated through paid advertising, the compounding earned media value generated through various owned audience channels, the cost avoidance associated with not having to exclusively lease and pitch audiences -- delivering messages for free to already connected consumers to influence purchasing behaviors -- and with direct sales.
There are the three main practices to building Brands on the Social web, and they’re pretty much the same principles as you’d employ in throwing a great kegger. First is Social Advertising to buy the resources to construct their owned audience channels. These are the ads and the like buttons, or bright green flyers all around campus that promise an amazing night with friends. Second is Social Marketing to maximize the value created through owned audience channels. These are the promotions and strategies that get people to engage positively with your brand. In the kegger analogy, this would probably be beer and a live band that everyone on campus likes.  Finally there is Social Media (or social content as some call it) to publish into the new communication mediums enabled by the 2nd Internet to create value for their owned audiences. This is something related to your brand that people want to share with their friends because it is of interest or creates value or is meaningful in some way. In the kegger analogy, these are probably polaroids you don’t want to remember, or an invite to the next party.
That’s all for the theory, now it’s time for something useful.
now what do I do?
  • Focus on NewsFeed Optimization: 
Facebook has an algorithm call EdgeRank that surfaces the most relevant content to the top of the NewsFeed.  The exact details of the EdgeRank algorithm are known by few, but the two major drivers of relevance between Brands and Fans on Facebook are the number of Fans a brand has relative to other brands in its category and the post quality score of the Brand’s Social Media published through their audience channel.  On Facebook, post quality score is a 7 day rolling average of likes, comments, and shares of content distributed by a brand on Facebook.  It’s important that brands maintain leadership in their category in terms of Fan number and post quality in order to effectively use the newsfeed as an audience channel to create EMV, cost avoidance and to drive sales.
I recently published a video describing EdgeRank and NFO here: http://www.youtube.com/watch?v=GIb6sKaM5tQ
  • Build a framework for measuring your owned audience and stick to it:
Every time you publish a message to an owned audience stuff happens, and this stuff creates data. Figure out what impressions, clicks, video views, followers, subscribers or email sign ups are worth to your brand in earned media value, cost avoidance and ultimate sales. Use this framework to intelligently predict how long it will take your Brand to subside the investment it made in Social Advertising to build owned audience infrastructure, optimize and invest more confidently.
Try to make your comparisons using industry standards and apples to apples comparisons when quantifying the value created through your owned audience.  For example, if you are buying CPM advertising through Legacy Media at an average of a 2$ CPM across all channels, think about how those impressions compare to the impressions generated in the NewsFeed, whether or not they are more or less valuable, associate a value and you very quickly can arrive at an earned media value and cost avoidance. 
Similarly, if you are running a search engine marketing campaign where you are driving traffic on a CPC basis to your Brand’s catalogue, think about if the click generate through the Twitter and Facebook are more, less or equally valuable, given the same context of the call to action and landing page. Is a click in search engine marketing worth a same as a click from a Twitter feed?
Bottom line: if you don’t know what it’s worth, no matter how cheaply you get it you’ll be wasting your money.
  • Buy the right audience and buy it now:
Don’t know what your audience should be? Be scientific and design an experiment to measure the EMV, cost avoidance and sales created through each channel, then narrow your focus to the channel that is most effective for your brand. The cost of buying Fans and followers is becoming extremely predictable, and the earned media value, cost avoidance and sales are becomingly increasingly quantifiable. The demand for Social Advertising to buy owned audience is only going to increase this year, and with it, prices. Thanks to M.M.